FAQ
Account Settings
How can I create a BudgetTicket Account?
Welcome to BudgetTicket! Holding an account is free, you can sign up for an account through website:
1. Go to BudgetTicket.in and click "SignUp".
2.Sign up lightning fast by connecting with Facebook, or sign up with your Gmail address.
Account created! Advantages:
1. Signing up is very easy
2.Check your complete booking history made with BudgetTicket
This will include your booking amounts, refunds processed, cancellations and amendments done.
Updating Email and Mobile number
We do not allow updation of email ID or Mobile number associated with your BudgetTicket account due to technical reasons.
Subscription & Notification Settings
Changing your subscription and notification settings lets you control how often you hear about your travel, offers and promotions. You can turn them completely off/on, or pick which notifications to receive. We're still enhancing this feature!
How to activate my BudgetTicket account?
Welcome back! For security purposes, we can only activate your account from a desktop. Go to www.BudgetTicket.in. Click "Sign In" and click Activate below the forgot password link. Type the email address listed under Send activation email in the form field, and press Send email Within seconds, you should receive an email with link to activate your account.
How can I reset my password?
Locked yourself out of your account? No worries, we'll get it fixed in no time. For security purposes, we can only reset your password from a desktop. Go to BudgetTicket.in. Click "Sign In" and click Forgot Password? below the empty login form fields. Type the email address listed under your BudgetTicket account in the form field, and press Reset My Password Within seconds, you should receive an email with instructions to reset your account. Follow the prompts in this email to reset your password.
What are the benefits of becoming a registered member of BudgetTicket?
As a registered member of BudgetTicket, you will be entitled to savings and benefits on airfares, hotel reservations, holiday packages, bus and car rentals, among other travel services. In addition, look forward to receiving monthly newsletters and exclusive promotions offering special deal.
General Enquiry
Flights
Can I book tickets for infants on BudgetTicket?
Yes, you can book tickets for infants under two years of age on BudgetTicket.in Make sure they have a valid proof–of–age documents, when they’re checking In, and remember that infants must be accompanied by an adult -at least 18 years Old. You can book no more than one infant per adult (hey, you try dealing with luggage, Tickets, airport queues and two screaming babies by yourself). To avail infant Fares, the infant must be under 24 months of age throughout the entire itinerary that you’re booking. This includes both outbound and return journeys. If the infant Is 24 months or above on the return journey, you need to make a separate booking using a child fare.
What's an e-ticket?
An e–ticket (electronic ticket) is a paperless electronic document with a unique confirmation number that neatly replaces the hassles of a paper ticket. When you purchase an e–ticket, we email it to you within 30 minutes of your booking. Simply print it out and bring it with you – along with a valid photo ID – to the airline counter when checking in for your flight.
What is the maximum number of seats I can book?
A Maximum of 9 seats can be booked at one time. If you need to book for more than 9 travelers you will have to re–complete the booking process for the additional travelers.
How do I know my reservation was booked?
We’ll send you an SMS and an email to confirm your flight booking.
Do I need to confirm my flight reservation before I travel?
No, you don’t. Though, if you really want to, you can, by writing to our Customer Support Team at cs@budgetticket.in or by contacting the airline directly.
How do I confirm my seat assignments?
BudgetTicket.in doesn’t do pre–seating. Some airlines will confirm your seat assignments – their rules for doing so vary – so call your airline directly to check whether you get to choose your seat.
How do I get my ticket details?
We’ll send your e–ticket details to the email address, provided by you at the time of reservation.
How do I get a boarding pass for a ticket?
Your boarding pass will be issued by the airline when you check-in for your flight online or at the airport. You can check-in online, up to 24 hours before your flight departure, and carry your boarding pass print-out when you arrive at the airport. To check in online, you will need the airline confirmation code, a 6-digit alphanumeric code (e.g. A1B2CD) available in your itinerary. You can also receive a boarding pass from a check-in kiosk or the ticketing agent when you arrive at the airport.
Do I have to show my e-ticket confirmation at the airline check in counter?
Yes, you do. Most of the airports don’t allow you inside without a printout of your e–ticket, so be sure to carry one with you.
What if my e- tickets are lost?
If this happens, email us immediately and we’ll send you a new e-ticket copy instantly. Or you can also visit the airport counter of the concerned airline and request for a e-ticket copy which might incur some cost.
How do I cancel a reservation offline?
You will need to either send us an email on cs@budgetticket.in or you can also call us on +91 8595217173 (24X7) to process your cancellation request.
How do I know what are the cancellation charges?
Each airline has different cancellation policy. The cancellation charges depend on the airline, sector, class of booking, and time of cancellation. To know what’s applicable in your case, check the fare rules mentioned on the booking page when you’re making your reservation.
How can I cancel or make changes on my flight Tickets?
If you wish to cancel or change your booking, please contact us at +91 8595217173. We will review cancellation penalties with you and advise of any applicable refund. With BudgetTicket Expert, you can cancel your flight no later than 8 hours before the time of departure. If it’s later than 8 hours, you need to contact the airline directly for cancellation.
How will I get my refund after a cancellation?
Once you have cancelled your booking, the refund is processed by us to the same mode of payment.How long does it take to process a refund?
We usually process the refund within 7 working days of cancellation. However, for the amount to reflect in your bank or credit card account is dependent on the time taken by your bank thereon. For any discrepancies and delays, kindly check directly with your bank or credit card company. Where the User has cancelled his/her booking directly with the airlines, he/she will need to inform us with valid documentation to initiate the refund process. It is advisable to contact us within 48 hours of the cancellation request. Any later would require the User to send a scanned copy of your E-Ticket endorsed by the airlines to us.
I still haven’t received my refund. What do I do?
We’re extremely sorry for the delay. Drop in a mail to us at cs@budgetticket.in and let us know your concern. Someone will get back to you at the earliest.
What is an amendment?
An amendment is a fancy word for a change/rescheduling in your travel plan. You can change the date or time (or both) of your travel; however, you cannot change the sector(s) on which you’re already booked. For example, if you’re booked on a flight from Mumbai to New Delhi, you can’t change your destination to Bangalore. Please note that airline changes are not allowed in case of amendments. However, you can cancel your existing reservation and re-book a different airline of your choice online.
What does it cost to make an amendment?
All amendments come at a fee that varies from airline to airline. We’ll collect these charges from you when we make the changes to your travel plans. We’ll also collect the difference in fare, if any, applicable when the amendment is made.
How do I get my ticket(s) after an amendment?
We’ll email your amended tickets within 60 minutes of making the change to the email address you used for the original booking.
Can I cancel my tickets after an amendment?
Yes, you can. You’ll have to call our operation team to cancel amended tickets. (Refer to BudgetTicket Cancellation Policy for details)
Cancellation, Payments & Refund
How do I cancel my booking?
Online: It is simple to cancel your booking, Sign-in with your credentials on Budgetticket.in and go to my Manage booking section, select the Hotel or flight booking. Click on "Cancel booking" button to cancel your selected booking. Offline: Yes, you can call us on helpline number to request for cancellation- +91 8595217173
I am unable to cancel my domestic air travel tickets online. What do I do?
If Your flight departure time is within the next 8 hours, kindly call us on below numbers: +91 8595217173
Can I make part payments?
Sorry, we currently do not support this facility. Kindly initiate your payment though our other available option.
Card payment declined?
Please check with your bank if you have sufficient balance in your card and if your card is currently invalidity. OR try with a different card / bank account again.
Can I pay by Cash?
We currently do not support this facility. Kindly initiate your payment though our other available option.
What are the various payment options offered by BudgetTicket?
You can make your booking using any of the following payment options - Credit / Debit Card (Visa and Master), American Express Credit Card, Net Banking (Domestic / International). We now also accept international cards for payment though our website
Can I make offline payments?
We currently do not support this facility. Kindly initiate your payment though our other available option.
Can I make payments through my mobile?
Yes, our site is accessible on mobile website and you can make your bookings and complete your transactions through your mobile phone.
Is my payment secure on BudgetTicket?
BudgetTicket is a VeriSign certified site and all data transmitted over the browser is encrypted
How does the EMI feature work at BudgetTicket?
We currently do not support this facility. Kindly initiate your payment though our other available option.
While I was paying by net banking, my session expired. Why so?
Your session expired due to security reasons. This happens when you take too long to make the direct debit payment and done manage it in the specified amount of time. Please go back to the booking page and start over.
What are the modes of receiving refunds from BudgetTicket?
While Cancelling/Rescheduling any of your booking, you can directly to get refund in your original mode of payment within 5-14 working days.
My money has been deducted, and I have not received any confirmation mail or booking ID from your side. What should I do?
Such cases though rare usually happen and are usually the result of a slow internet connection. To know why this can happen, it's better to know a little: Once Customer selects the mode of payment and hits the Pay Securely button, the BudgetTicket site redirects the customer to banks website where he makes the payment. Once the payment is done, customer will be re-directed to BudgetTicket's website, where the booking is done after the payment is verified. Once this is done, the confirmation page is displayed and the voucher sent to the customer's email id provided at the time of making the booking. What goes wrong? Well, for a booking to be made, it is necessary that you are redirected back to our website for it is important for us to know that the payment has been made. If during this stage something goes wrong (i.e., power failure, or a slow internet connection) and the connection breaks down, our system won’t know that the payment has been made and your account is debited. In such a scenario the booking won’t be generated. However, you need not despair; do let us know via 24*7 BudgetTicket Care Support - Visit the Quick Help section - Click on Booking Issue. We will check the issue and revert to you with the resolution.
Can I pay with two different credit cards?
Online: Unfortunately, we only accept 1 credit card as payment per bookings. Offline: Yes, you can make the payment using 2 credit cards.
I want to book online but don't have any credit or debit cards. Can I still book online?
You can make your booking using any of the following payment options - Net Banking (Domestic / International) UPI TEZ
Can I use my card to make a booking in someone else's name?
Yes, you can, but do make sure that under 'Traveller Name' you mention the name of the person who will be traveling. You are required to enter your name and your billing address while on the Payment Page.
While trying to book a ticket, I filled in and submitted my payment details and then nothing happened/ the website did not respond/I could not proceed with the booking. What do I do?
We suggest that you check with your bank if payment has been deducted from your account/charged to your card. In case, payment has been deducted or charged to your account we would automatically refund the full amount and same would reflect in your account/card statement within 5-14 working days. If you do not receive the refund, you may write to us by logging in your BudgetTicket account-click on Manage Booking-got to Quick Help Section and click on Additional Questions.
Is my credit card information secure and safe?
Yes. BudgetTicket is a secure application. It follows the best security practices and the most stringent safety protocols adopted by major online travel companies. Any information you enter when transacting with BudgetTicket is sent in an encrypted format to protect you against unintentional disclosure to third parties.
Can I save my credit card details for future use?
Yes, you may save your credit card details like card number, name on card, expiry date, billing address to avoid filling these details every time you book a ticket. Thus whenever you wish to pay with your stored card simply choose 'Pay by using Previous Used Card' as a payment option.
What's the Card Verification Number (CVV) on my credit card?
CVV is an important security feature that reduces the risk of online fraud. This number never appears on sales receipts or billing statements and it is only found on the physical card itself. We ask you to enter the CVV code during your transaction to make sure that the card is, in fact, in your possession.
Others Enquiry
What is a Travel Insurance and can you book this with BudgetTicket?
Travel Insurance is designed to pay for certain unexpected costs that may arise when you are travelling, such as emergency hospital/medical costs, trip cancellation, lost baggage and accidental death insurance. Yes, we do issue travel insurance while creating a fresh booking.
What is Promo Code? Where and how do I get it?
A promocode is a discount coupon which are easily available on our website. To find the latest promocode on the website, go to Offers & Promotions section
Do I need to register with BudgetTicket before I can make a booking?
No, you need not register with us before you make a booking. However as a registered member of BudgetTicket, you will be entitled to savings and benefits on airfares, hotel reservations, holiday packages, bus and car rentals, among other travel services.
What are transaction charges?
These charges are levied by the bank directly as payment gateway charges to facilitate online payments. Such charges are applicable on all online payments on all sites including at IRCTC.
Do I require a passport to travel on a International Holiday?
Yes. Passports are mandatory for all International holiday packages and that they need to be valid for at least 6 months from the date of departure. **Validity duration may vary depending on the country of visit.
How do I use a Promo code?
To avail a discount, a customer needs to put the Promo code given as it is in the Promo code text box on the Review your booking page.
Can I travel if my passport has expired?
No, you require a valid passport with minimum 6 months validity to travel any international flight.
What is a Visa?
A visa is required for international travel, and is required for entry to most foreign countries. It is essentially a permission granted to travel to a country/region for a restricted period. BudgetTicket does not provide any assistance regarding VISA and we will highly recommend that you check VISA formalities with your embassy and airline and arrange VISA for all the countries listed in your itinerary. You may require transit VISA for transiting few countries/airport listed in your itinerary.
What if I forget my Login/Password?
While logging in, you can use the 'Forgot Password' link to generate a new password.
My Promo code does not seem to be working. What shall I do?
A Promo code will not work in the following scenarios: 1) If its validity period has expired 2) Promo code number fed is incorrect.
I have a valid International credit card yet I am not able to book. What should I do?
Due to Technical issue (could be Banking network down or inability to connect to one’s bank) or due to online fraudulent risk we do not allow to book.
I have booked a hotel with someone else’s card. Do I need to show/carry that card at the hotel?
No, that is not required. All you need to carry is a printout of the confirmation voucher that was sent to you by BudgetTicket and valid ID proofs (voter's ID/driving license/ration card/passport/Aadhar Card)
How will my hotel booking be confirmed?
For all hotel bookings made on the website, you will receive a confirmation number via the e-mail id shared at the time of making the booking.
How many days prior to the journey should I book the hotel?
There is no specific date, however it is advisable to book your hotel well in advance to procure hotel reservations and get the best available rates.
What if I want to search for the next day or check availability for the next day?
You can search by choosing the relevant date from the 'Modify Your Search' section.
Can I make hotel booking over the phone?
No. We recommend our customers to make the bookings online.
What's the difference between a Twin & Double Room?
A Twin room has 2 Single or 2 Queen-size beds where as a Double Room has 1 King-size bed
How do I know which rooms are available?
Room category which are available, will have the Book option against them.
How can I get more information about a particular hotel?
If you require any further information about a particular hotel, you can check website search result page where you can get all the hotel related information’s like hotel policies, inclusions, amenities, location, star ratings, reviews and ratings etc.
What is the difference between half-board and full-board meal?
A half-board meal plan includes breakfast and one major meal - either lunch or dinner, whereas full-board includes all 3 meals, i.e., breakfast, lunch and dinner
I am getting a far better rate/discount elsewhere than at BudgetTicket.com. Can you give me a better deal?
BudgetTicket is known to give the cheapest deals on hotels! So, in case you find better rates anywhere else, post the booking is confirmed, you may refer to our Lowest Price Guarantee t&c.
How will I communicate to the customer care once the booking is done?
You get a booking ID number once you make any reservation. You need to quote that after making the booking.
How do I know which rooms are air-conditioned and which are not?
All rooms categories are always mentioned at the hotels page and preview page before payment.
How do I provide feedback on the hotel booked through BudgetTicket?
It is very simple to submit your review, via mobile. Open the BudgetTicket website, select the Hotel booking. Click on write a review to rate the various features of the Hotel in Question.
What documents do I need to carry to check-in for my flight? Do I have to carry the credit card that was used for making the payment?
It is mandatory to carry a government issued photo identification (ID) proof along with the E-Ticket copy. The same is verified by the airport security as well as the airline at the check-in counter. On presenting your photo ID proof and E-Ticket copy, your boarding pass will be issued. For international flights, your passport is the only valid photo ID proof that will be accepted. In case of an infant travelling, it is mandatory to carry the birth certificate of the infant along with the e-ticket. It is not mandatory to carry the credit/debit card that was used to make the payment at the time of the booking, if you have booked through BudgetTicket. We do not pass on your account details to the airline.
What travel documents am I required to carry while undertaking international travel? Any other rules?
You require the following documents for your International Travel:
1) Passport - Valid for at least 6 months from your travel date.
2) Visa - Valid visa for the country you are visiting. You will also require a Transit Visa if you are transiting for more than 12 hours. Please check Transit Visa rules for the country of transit.
3) Travel insurance - It is advisable to carry valid Medical & Travel insurance when traveling internationally.
4) Foreign Currency - It is not allowed to carry more than US$ 10,000 as a cash or travelers check.
5) Air Ticket - Confirmed return air ticket. A one-way air ticket will be accepted only for students or working professionals (Student Visa or Work Visa holders), as well as dependents of the working professionals. BudgetTicket does not provide any assistance regarding VISA and we will highly recommend that you check VISA formalities with your embassy and airline and arrange VISA for all the countries listed in your itinerary. You may require transit VISA for transiting few countries/airport listed in your itinerary.
Can I reserve a particular seat?
Yes, in most instances, you can reserve a particular seat, as long as it is available. Not all flights have the option of online seat assignment. Policies on advanced seating vary from airline. Some airlines assign seats immediately, others may only assign seats 90 days before the flight, and several airlines wait to assign seats until the day of the flight. For special seat assignments, such as seats for travelers with special needs, please call the airline directly. Special seat requests may override frequent flyer and full price, unrestricted fare premium seating requests.
How do I get a visa?
All countries that you wish to visit require advance application for visas. This involves filing your application at the embassy or consulate of the country. Several documents are required to accompany your application. Also the respective consulates may call you for a personal interview, fingerprinting procedures or to furnish additional documentation in select cases. BudgetTicket does not provide any assistance regarding VISA and we will highly recommend that you check VISA formalities with your embassy and airline and arrange VISA for all the countries listed in your itinerary. You may require transit VISA for transiting few countries/airport listed in your itinerary.
Do I need to reconfirm my flight?
For domestic airlines, you need not reconfirm your flights. Some international airlines do require passengers to call and reconfirm their flights a certain number of days/hours prior to departure. In this case, if the airline does not receive re-confirmation from the passenger, the reservation may be cancelled. If you are travelling on an airline that requires re-confirmation, we recommend that you call the airline to find out how far in advance you must reconfirm and any other applicable requirements the airline might have. It is usually 72 hours before departure. We also strongly recommend that you re-confirm your flight's departure time and terminal at least 24 hours before departure. This is to ensure that you are aware of your current schedule as airlines do sometimes change flight numbers, departure / arrival times, as well as terminal. Reconfirmation is done by calling the airlines directly. We will not be liable if your flights were cancelled by the airlines due to failure to reconfirm.
My international travel is starting from USA. Where and how can I find the seat configuration for any specific airline/aircraft?
To find out the Seat Map & Aircraft Configuration, you need to follow the below steps:
1) Log on to www.BudgetTicket.in
2) Go to Manage Booking Section
3) Click on Add Seats tab
4) You will be able to see the detailed seat map of the aircraft
5) According to your preference you can select the desired seat preference
6) Seats are allocated on first-come first-serve basis, and hence, it is requested to book them as early as possible
7) Every aircraft have very limited number of seats available
At what age is an air passenger considering a child?
Any passenger between the age group of 2-12 years will be considered as Child by airlines and therefore may be prevented from travelling on their own. As such each airline has specific regulations regarding Child/minor travelling alone. For more information and to place a booking for an unaccompanied Child/minor please contact the airline directly.
I am travelling with an infant. Is there anything special I need to know?
Babies between the ages of 0 to 2 years are considered to be an infant. Infants are not allocated separate seats. For an infant ticket, it is mandatory to carry the birth certificate of the infant along with the ticket.
Can the airline give a seat to my toddler (infant)?
Most airline offer a bassinet on the plane for infant travelers, but since these are limited, they need to be booked well in advance of the date of travel.
Where can I get information regarding Visa and Travel for US Citizens? Are there any special travel considerations for Indian Citizens with expired I-94 or US Visas? What about Advance Payrolls?
VISA :
1) All Visa & Travel Information for US Citizens can be found here: http://travel.state.gov/index.html
2) Special Considerations for Indian Citizens Traveling from US :
a) US Visa Expired: If I-94 is valid, the Visa-Expired passenger can travel via Frankfurt, Amsterdam, Brussels, and the Middle East on direct flights from the US, or via the Pacific.
b) US Visa & I-94 Expired: If both I-94 & Visa is expired, the passenger's travel is limited to direct flights, or via the Middle East on direct outbound flights from the US, or via the Pacific or Northwest (exception is KU via UK flight). c) Advance Payroll: If the passenger has applied for a Green Card, but has not received it, he can travel via Frankfurt, Amsterdam, Brussels, and the Middle East on direct flights from US, or via the Pacific. d) Even if passenger is holding a valid US Visa, travel via US from any South American countries should be avoided. BudgetTicket does not provide any assistance regarding VISA and we will highly recommend that you check VISA formalities with your embassy and airline and arrange VISA for all the countries listed in your itinerary. You may require transit VISA for transiting few countries/airport listed in your itinerary.
Do I need a transit visa?
Some countries have stringent rules for Indian passport holders if they are transiting/traveling via UK, France, Germany, or Canada. Transit visa may also be required if one does not have a valid US visa and is going to India for stamping of US visa, or is on advance parole. BudgetTicket does not provide any assistance regarding VISA and we will highly recommend that you check VISA formalities with your embassy and airline and arrange VISA for all the countries listed in your itinerary. You may require transit VISA for transiting few countries/airport listed in your itinerary.
What are the things that needs to be taken care of while traveling by flight?
Security at the Airport: Heightened security measures at airports have increased the time needed at the airport and the variety of security measures you may encounter. The following tips will help smooth the process: Allow plenty of extra time by being at the airport at least two hours (for domestic, three hours for international) before departure to complete all formalities in time, especially if traveling with children or senior citizens. You will be required to produce your travel documents at different points through your journey so remember to keep them easily accessible at all times. Avoid wearing clothing, jewellery, or other accessories that contain metal when traveling. Be aware that any metal detected at the security checkpoint must be identified. If you set off the alarm, you will be required to undergo a secondary screening, including a pat-down inspection. Take your laptop computer out of its carry case and place it in the bin separate from the carrying case. Outer coats and jackets must go trough the X-ray machine for inspection. Pack these in your carry-on baggage when possible. Wear shoes that can be taken off and put back on relatively easily since you will have to remove them every time you go through security inspection. In-flight Comfort: Chewing gum, yawning or sucking on hard candies can help to relieve the pressure that builds up in your ears as the airplane ascends and descends. Drink plenty of water while onboard the aircraft to avoid dehydration during the flight. Avoid drinking alcohol, tea and coffee. The air within the cabin can make your skin very dry. Carry some moisturizer and lip balm and apply it often enough. Do light stretching exercises in your seat and walk through the cabin frequently (when safe to do so). Consult your physician if you suffer from airsickness; medication could be prescribed for it. Should you have a cold, kindly talk to your doctor about using a decongestant or nasal spray before boarding the plane. This will help relieve the pressure. The relatively low humidity in the cabin can make allergy or asthma symptoms worse; take preventative measures as necessary.
List of frequent flier programs and their member airlines
One World Group American Airlines, Finnair, British Airways, Cathay Pacific, Airways Aer Lingus, Iberia, Lan, Chile, Qantas Airways, Star Alliance Group, Air Canada, British Midland, Span air, Lufthansa, Polish Airlines, Mexicana, All Nippon Airways, Air New Zealand Ltd, Austrian Airlines, Asiana Airlines, Varig SAS, Singapore Airlines, Thai Airways International, United Airlines, US Airways, Skyteam / KLM Partners, Air France, Aeromexico, Alitalia, Delta Airlines, Korean Air, Czech Airlines, Jet Airways, Alaska Airlines, Copa Air, Continental Airlines, Emirates, Air Pacific, KLM Royal Dutch Airlines, Kenya Airways, Malev Hungarian Airlines, Malaysia Airlines, Air Vanuatu, Northwest Airlines, Polynesian Airlines, Aircalin, South African Airways, Air Tahiti Nui, Srilankan Airlines, Air Europa
Can I book student/other concession ticket?
Yes, this facility is available for e-tickets booked online (depends upon airline to airline)
My international travel is starting from USA. How can I find out what meals are available onboard?
Find the meals available on board your airline/flight from the below links:
Air Canada -http://www.aircanada.com/en/travelinfo/onboard/dining/na/onboard/index.html
Air France - http://www.airfrance.us/US/en/common/guidevoyageur/classeetconfort/alize_restauration.htm
Air India - http://home.airindia.in/SBCMS/Webpages/Dining.aspx?MID=29
Air Tran - http://www.airtran.com/inflight_entertainment.aspx
Beverages
Alaska Airlines - http://www.alaskaair.com/as/www2/help/faqs/MealService.asp
Alitalia - http://www.alitalia.com/US_EN/your_travel/flight/economy/catering.htm
American Airlines- http://www.aa.com/aa/i18nForward.do?p=/travelInformation/duringFlight/dining/domesticMealService.jsp
British Airways - http://www.britishairways.com/travel/meals/public/en_us
Continental Airlines - http://www.continental.com/web/en-US/content/travel/inflight/dining/domestic/default.aspx
How can I check the fare for other dates as well apart from my travel date?
To check the fare for multiple dates, you may refer check fare calendar on the search result page right after you enter your travel details. This section will allow you to check the lowest fare available for other dates apart from the travel date you selected.
How do I select my preferred class of travel while making the booking?
To search for availability of your preferred class of travel, please select the desired class from the Class dropdown section. We show the availability for Economy/Business/First Class/Premium Economy (depending on the airline availability) for the chosen journey date.
I want to book an International Flight using BudgetTicket mobile site, Can I do that?
Yes, you may book all International and Domestic flight tickets.
What is meant by the message: 'Session Expired'?
A 'Session Expired' message will be shown if you have spent more than 30 minutes on a particular page.
If I have flight reservations and the airline changes my itinerary, will BudgetTicket notify me?
An email will not be sent for changes that should not have a major impact on your travel. If an airline makes a substantial change to your itinerary regarding flight departure and/or arrival time changes or service changes, such as no longer providing service to your destination, a Customer Service representative will contact you by phone. Once we have worked with you to process any changes needed, your updated itinerary will be sent via e-mail.
How many passengers can I book for flight in a single booking?
You can book a maximum of nine passengers in a single flight booking.
Offers & Promotions
What is the validity of promocodes?
Promocodes are valid for limited period and the specific details are mentioned in the Terms & Conditions of the promocode itself.
Where can I find the latest promocodes on the website?
To find the latest promocode on the website, go to extras > Offers & Promotions > Offers.
Do I get extra discount if I have a Credit Card/Debit card of any specific bank?
Bank offers may be available separately in Offers and Promotions section
Reviews & Rating
How do I write a guest review about a hotel?
It is simple to submit your review, open the super-fast BudgetTicket website, select the Hotel booking. Click on "write a review" to rate the various features of the Hotel in Question. Select the Hotel booking, click on "Manage Booking" and then click on "write a review" button
What is the difference between a hotel's guest rating and star rating?
There are key differences between the two: Guest rating are fed by customers such as yourself and governed by BudgetTicket's own algorithm. Hotel rating is given by a recognized authority. In India, the classification of hotels is based on Star and Heritage. Hotels in India are classified by Hotel and Restaurant Association Classification Committee (HRACC), Ministry of Tourism, India.
What all should I cover in my review?
Your invaluable review can have the following points. A title that encompasses your experience, a detailed review of the hotel, service and facilities, some tips to fellow travelers. Rating points on a scale of 1 to 5 for Value for money, staff service quality, food and beverages at the hotel restaurant, cleanliness, location and amenities
Who writes the guest reviews and where can I read reviews submitted by other guests?
Customers who have booked a hotel through BudgetTicket can only share their experiences regarding their stay via "write a review" for that booking. Open any hotel details page on the BudgetTicket web page and scroll to the bottom, a wealth of information awaits you.
Why isn't my review posted yet or why was my review rejected?
Every review we receive undergoes a very strict verification process from our end. This is done to ensure fake reviews do not creep in our system. There are other important parameters for rejection E.g. unpublishable words may have been used, gibberish, unlawful activities could be touched upon, reviews which we think do not conform to our content guidelines are not published by us. If you think this is an error, please get in touch with us at cs@budgetticket.in
How will BudgetTicket use the pictures I submit?
We display the pictures to visually depict the service of the hotel to other users. Pictures out of context will not be published.
Does BudgetTicket share my Personal information?
Absolutely not. We do not share your personal information
How will the data I submit be used?
Review data submitted will be used in the hotel review window. Reviews once submitted become the sole property of TrackBudget Tours & Travel Pvt Ltd and used in any way deemed fit but always within legal framework of the jurisdiction permitting.
FORCE MAJEURE
There can be exceptional circumstances where BudgetTicket (TrackBudget Tours and Travels Pvt Ltd) and / or the Service Providers may be unable to honor the confirmed bookings due to various reasons like act of God, labor unrest, insolvency, a pandemic, an epidemic, business exigencies, government decisions, terrorist activity, any operational and technical issues, route and flight cancellations etc. or any other reason beyond the control of BudgetTicket (TrackBudget Tours and Travels Pvt Ltd). If BudgetTicket (TrackBudget Tours and Travels Pvt Ltd) has advance knowledge of any such situations where dishonor of bookings may happen, it will make its best efforts to provide similar alternative to the User or refund the booking amount after deducting applicable service charges, if supported and refunded by that respective service operators. The User agrees that BudgetTicket (TrackBudget Tours and Travels Pvt Ltd) being merely a facilitator of the services and products booked, cannot be held responsible for any such Force Majeure circumstance. The User has to contact the Service Provider directly for any further resolutions and refunds.
The User agrees that in the event of non-confirmation of booking due to any technical reasons (like network downtime, disconnection with third party platforms such as payment gateways, banks etc.) or any other similar failures, BudgetTicket (TrackBudget Tours and Travels Pvt Ltd)’s obligation shall be limited refunding the booking amount, if any, received from the customer. Such refund shall completely discharge BudgetTicket (TrackBudget Tours and Travels Pvt Ltd) from all liabilities with respect to that transaction. Additional liabilities, if any, shall be borne by the User.
In no event shall BudgetTicket (TrackBudget Tours and Travels Pvt Ltd) and be liable for any direct, indirect, punitive, incidental, special or consequential damages, and any other damages like damages for loss of use, data or profits, arising out of or in any way connected with the use or performance of the Website or any other Sales Channel.
